Return to site
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Browse Solution Topics
Learn from Our Knowledge Base
Getting Setup and Going Live!
Overview of the Sioeye Iris4G
Preparation for live streaming
What is a SIM card, how do I get one, and how do I install it?
How to install a Micro SD card
How to Apply Adhesive Mounts
See all 8 articles
The Sioeye Live Experience!
Downloading the mobile app (Android)
Downloading the mobile app (Apple/iOS)
Connect your Twitter and Facebook accounts to your Sioeye Iris4G camera
What is the difference between Set Up a Live Broadcast and Remote Control?
How do I view photos or videos from the mobile app?
See all 18 articles
Connecting to a 4G LTE Network
Configure the Sioeye Iris4G for live streaming
Connecting to a mobile network on the Sioeye Iris4G
What can I do to improve 4G LTE reception?
If you do not have a SIM card or cannot receive service, connect to Wi-Fi
Can't connect to a network
See all 11 articles
General Questions about the Sioeye Iris4G
How do I use the Sioeye Iris4G Quick Settings?
How do I use the modes of the camera?
What does each button do?
How do I view my stored media in my camera gallery?
How do I turn the camera and screen on and off?
See all 35 articles
Is the Sioeye Iris4G available outside the United States?
Where can I purchase Sioeye products and accessories?
How do I check my order status?
What if I need to return or exchange my camera?
What is the Sioeye web store return policy?
Showing recent updates
Sioeye News & Updates
Release Notes: iOS 1.6.7 / Android 1.6.10
3 months ago
Android Release Notes 1.5.7
4 months ago
iOS / Android release notes 1.5.5
5 months ago
See all 4 topics
- All Rights Reserved, Sioeye™ Inc.